Each state is responsible for creating a seamless eligibility and enrollment system that allows people to find out if they qualify for help in purchasing coverage through an Exchange, Medicaid or CHIP. Additional financial assistance is available to states to help them modernize and improve their technology so they can establish these new systems.
The Affordable Care Act also recognizes the vital role of community outreach in successfully connecting people with coverage. Navigator programs will be set up in each state to help consumers enroll in and retain coverage by providing fair and impartial information about qualified health plans and available subsidies. Community outreach will also play a vital role in the success of reaching newly-eligible Medicaid beneficiaries.