Pennsylvania:

Streamlined Enrollment & Renewal through Technology

 

Map of PennsylvaniaFunding

The initial investment for development of COMPASS was approximately $3.5 million. High-level support for the initiative – and leveraging it with another automation effort ongoing at the time – made it possible. Annual maintenance is split by four departments (Education, Health, Public Welfare and Insurance).

The addition of various features has ranged in cost: post-eligibility screening capacity, for example, required a $50,000 investment. Ongoing web improvements also range in cost, depending on how much is needed. In 2007, a $50,000 “facelift” was undertaken to simplify the main page; a more substantial upgrade currently underway to further simplify the application process through COMPASS will cost approximately $200,000.