Pennsylvania:

Streamlined Enrollment & Renewal through Technology

 

Map of PennsylvaniaSummary

Pennsylvania has had important success in providing health insurance coverage: according to 2005 state report only 8 percent of Pennsylvanians—and only 4 percent of the state’s children—are uninsured. A core component of this success has been strong public programs. About one in three children are covered by Medicaid or CHIP (its State Children’s Health Insurance Program), and in March 2007 the state expanded eligibility for CHIP in an effort to cover the remaining 133,500 uninsured children.

Pennsylvania has also been successful in implementing innovative technology to create enrollment and renewal practices that are easy to navigate for families and program staff. In particular, the state developed an online application called COMPASS (Commonwealth of Pennsylvania Access to Social Services) and then worked to link this system to the state’s toll-free Healthy Kids Helpline. The work in Pennsylvania demonstrates how technology can be utilized to make sure children and families get the health insurance coverage they need.

This state example focuses on COMPASS. For information on the 2007 state eligibility expansion, Cover All Kids, see the Summary and At a Glance.


Information for this state example was obtained through interviews with state administrative officials, review of Web site and program materials, and research resources.