Strategy 1: Establish a Core Set of Enrollment and Renewal Standards
While some states have steadily made progress in implementing enrollment and renewal policy simplifications, like eliminating face-to-face interviews, others have not. In addition, even if a state has moved forward on this front, it may not have gone as far as it can. Because of the remarkable impact policy simplifications have on enrollment, the most important strategy a state can take to reach eligible but uninsured children is establishing and implementing a set of core enrollment and renewal policy simplifications.
Some of these policies are required by federal regulations, and some are not required but are still critical to creating effective enrollment and retention procedures. Together they make up a set of core enrollment and renewal standards that every state should meet.
1. Meet federal requirements. There are a number of important enrollment and retention policies that are required under federal law. The following policies are critical to helping ensure that children obtain the coverage they are eligible for and retain it once enrolled.
- Screen and Enroll. For children who apply for coverage under a separate SCHIP program, federal law requires that states first screen children for Medicaid eligibility and enroll eligible children. States must also assist families in applying for SCHIP if their child applies for Medicaid and is not eligible. The requirement helps boost enrollment by assuring that families are able to enroll their children, even if they applied to the wrong program.
See: 42 CFR 457.350 (PDF)
- Coordination. Federal law requires states with separate SCHIP-funded programs to coordinate their enrollment and renewal procedures with Medicaid. This coordination helps prevent children from “falling through the cracks” in states with two child health coverage programs.
See: 42 CFR 457.80 (PDF)
- Ex Parte. When conducting a Medicaid renewal process, federal law requires states to base their review “to the maximum extent possible” on information already known to the Medicaid agency. This means that a state should use information it has collected from other programs, such as food stamps, to assess ongoing Medicaid eligibility to limit the amount of information a family has to submit, increasing the ease of renewal.
See: Letter from Health Care Financing Administration to State Medicaid Directors, April 7, 2000 (PDF)
- Delinking. The federal welfare law enacted in 1996 eliminated the AFDC cash assistance program and created the TANF block grant. In order to assure that welfare changes did not cause children and their parents to lose coverage under Medicaid, the welfare law "delinked" Medicaid eligibility from eligibility for cash assistance and established a new family coverage category under section 1931 of the federal Medicaid law (Title XIX). Eligibility is based on family income, not receipt of welfare. Delinking means that families who do not apply for welfare, or who become ineligible for welfare, should always be separately evaluated for Medicaid eligibility. Medicaid regulations (42 CFR 435.906) also require states to provide families the opportunity to apply for Medicaid without delay. As a result, a state should implement outreach and enrollment strategies to ensure that eligible families not receiving, or leaving, cash assistance receive Medicaid coverage.
See: Supporting Families in Transition, A Guide to Expanding Health Coverage in the Post-Welfare Reform World, Health Care Financing Administration-now Centers for Medicaid and Medicaid Services (PDF)
2. Establish a basic level of simplification. Most states have implemented a set of basic simplification measures. Before getting started states should ensure the very basic level of measures, as follows, are implemented and are functioning properly.
- No procedural differences between Medicaid and SCHIP policies. States with a separate SCHIP program should not have separate policies for Medicaid and SCHIP. Abolishing procedural and policy differences at application and renewal between Medicaid and SCHIP makes the process for obtaining children’s health coverage less confusing for families and facilitates a smooth transfer of children from one program to another, preventing lost applications and gaps in coverage. This includes ensuring Medicaid and SCHIP have the same application, renewal form, eligibility rules, and verification processes.
- No assets test for children. States can establish asset (resource) requirements, but they need not do so. Most states, but not all, currently have no asset limit for their children’s coverage in either Medicaid or, if applicable, in their separate SCHIP programs. Few low- and moderate-income families have any assets of note. Eliminating the test ensures that families (who have little or no flexibility to leave work for an interview) are not unnecessarily burdened by the intensive paperwork requirements associated with documenting assets during the enrollment or renewal process.
- No face-to-face interviews. Requiring families to come into an office to enroll or renew coverage creates an unnecessary burden on families and increases the likelihood of parents not seeking out or retaining coverage. A family still has the option of coming to the office to seek assistance but eliminating the interview requirement significantly simplifies the application and renewal processes for families.
- Coordinated Medicaid and SCHIP enrollment and renewal processes. States should ensure that their Medicaid and SCHIP programs are relatively seamless for families. This includes having joint applications and renewal forms and automatic bridges between programs to ensure children only have to apply through one-door and remain enrolled even if their circumstances change.
3. Implement time-tested participation boosters. There are a few enrollment and retention strategies that have proven to increase participation rates to a significant degree (see Washington State Close-Up). States wishing to make an even larger impact on their enrollment should finish their core set of enrollment and renewal standards with the following strategies.
- 12-months “continuous eligibility”. To promote continuity of coverage and care, states have the option under Medicaid and SCHIP to enroll children for periods of up to 12 months. The continuous eligibility period allows a child to remain enrolled regardless of changes in income, which tend to be relatively inconsequential. Most importantly, it ensures a family need not submit unnecessary paperwork to retain coverage and guarantees a set period of coverage. This in turn ensures continuity of care and that children do not lose coverage due to small fluctuations in income. Continuous eligibility also limits costly "churning" and makes it easier to attract managed care plans to participate. If continuous eligibility is not possible in a state, another option is implementing a 12-month renewal period—in which a family renews yearly but if their income or circumstances change they must report that to the state.
- No unnecessary documentation requirements. Families usually have to submit numerous pieces of documentation, such a payroll statements, at enrollment and renewal. States can, however, rely solely on electronic databases and audits and they can require families to provide documentation of income or other eligibility requirements only if the state cannot verify the information through other means (e.g., checking existing state databases). The only components of their eligibility that families must document under federal law are citizenship and immigration status. The other components also must be verified, but verification can be done by a state agency.
See:
For additional information on any of these strategies see the Resources section of this strategy.
Go to Next Sections:
Strategy 2
Enhance and Modernize Enrollment and Renewal Procedures
Strategy 3
Conduct Community Outreach Efforts
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