Group Rates Florida’s HMOs Average, But State Lauds Quality of Care

Miami Herald 

September 23, 2015

By Daniel Chang

Most of the private companies managing Florida’s Medicaid health insurance program for low-income people ranked at the national average on patient satisfaction, preventive care and medical treatment in 2014, according to a recently released comparative rating of plans.

But the ratings excluded six of the 13 private insurers in Florida’s Medicaid program during 2014 because those health plans either failed to report data or submitted insufficient information to the National Committee for Quality Assurance, a nonprofit that rates and accredits health plans.

Tricia Brooks, a senior fellow with Georgetown University’s Center for Children and Families, questioned how anyone could measure Medicaid managed care’s performance in 2014 when the program did not roll out statewide until August of that year.

“It will not be possible to get a clear sense of how Medicaid managed care enrollees are faring until some time in 2016, when calendar year 2015 data is available,” she said.

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