States make strides, but Medicaid sign-up tech woes continue

Modern Healthcare

January 20, 2015

By Virgil Dickson,

States have made major strides in automating their processes used to determine eligibility for Medicaid and the Children’s Health Insurance Program. But challenges remain in verifying user data and re-enrolling certain populations, said federal and state officials during a webinar Tuesday.

As of Jan. 1, 49 states and the District of Columbia have an online application for Medicaid, CHIP, or both, up from 37 in January 2013. The sole holdout is Tennessee which has no electronic application of its own and relies on HealthCare.gov to determine eligibility, according to the Kaiser Family Foundation’s 13th annual survey on eligibility, enrollment, renewal and cost-sharing policies in Medicaid and CHIP.

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The findings are good news as “the goal of the Affordable Care Act was to move away from a paper-driven process,” Tricia Brooks, co-author of the report and a researcher at Georgetown University’s Center for Children and Families, said Tuesday during a Kaiser webinar on the annual survey.

 

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