Enrollment Assistance

Getting Into Gear for 2014: Findings from a 50-State Survey of Eligibility, Enrollment, Renewal, and Cost-Sharing Policies in Medicaid and CHIP, 2012-2013

As 2013 begins, implementation of the major provisions of the ACA, including its coverage expansions, is less than a year away. Following the Supreme Court ruling to uphold the ACA and the 2012 elections, efforts to prepare for 2014 are moving into high gear in many states. The majority of states are capitalizing on web-based […]

If You Build It Will They Come? Outreach Lessons from CHIP

Editor’s Note:  This blog post originally appeared on the State Refor(um) By Carla Plaza, National Academy for State Health Policy (NASHP) If you build it will they come? If history repeats itself, they will, but not without intentional, focused efforts to reach, assist and enroll individuals and families into health care coverage. Prior to the […]

Eligibility and Enrollment Systems: An Advocate’s IT Toolkit

Efforts to improve public coverage programs have long been stymied by the prevalence of outdated IT systems that are the source of numerous consumer issues from confusing and conflicting notices to lost eligibility records to inadequate data to measure program performance. Meanwhile the state of technology and web-based services has advanced significantly, leaving many Medicaid […]