Exchanges are required to set up navigator programs and federal regulations specify a minimum set of duties and competencies required of navigators. However, states have to flexibility to expand the role of navigators to maximize the effectiveness and reach of their programs. By identifying and focusing on the needs of consumers upfront, Exchanges are better […]
As many readers know, this week the annual Census Bureau’s Current Population Survey numbers were released and the number of uninsured persons actually declined for the first time since 2007 – by 1.4 million. Since 2007 the number of uninsured adults has been growing – this year marks the first turnaround. This bit of good […]
We’ve posted several blogs over the past year about how navigators will play a critical role in helping consumers connect to expanded and more affordable health coverage options. In July, we launched a new series of briefs about navigators, the first of which, “Countdown to 2014: Designing Navigator Programs to Meet the Needs of Consumers,” […]
This brief provides recommendations on how states can connect consumers with health coverage programs like Medicaid and health insurance exchanges. It also explores how ways to connect consumers with health coverage options will evolve as new technological tools are deployed to facilitate the enrollment process. Where states’ use of new technology tools is limited, the authors […]
Just as millions of people are crowding the streets of London for the 2012 summer games, millions of people are expected to access new coverage opportunities when Exchanges open for business next year. Preparing for the influx of people who will gain new coverage options requires the same kind of careful planning and preparation as […]
In 2014, millions of Americans will gain access to more affordable health coverage when Exchanges officially open for business and states take advantage of the historic opportunity to provide coverage to more low-income people through Medicaid. Paving the way to these sources of coverage will be a transformation of the eligibility and enrollment process through […]
