(Editor’s Note: As was reported in today’s Washington Post by Nurith Aizenman, signing up an estimated 30 million uninsured Americans for coverage will be a daunting task and some state legislatures are making it more difficult. Tricia Brooks, CCF’s expert on navigators and in-person assisters, finds that some state legislative proposals that restrict consumers access […]
Quietly embedded in the June 29, 2012 update of the exchange establishment grant funding opportunity announcement (FOA) was a new category of consumer assistance – in person assistance (IPA). While federal officials haven’t been completely mum about this announcement, we have yet to see anything in writing (beyond what’s in the FOA and exchange blueprint) […]
Exchanges are required to set up navigator programs and federal regulations specify a minimum set of duties and competencies required of navigators. However, states have to flexibility to expand the role of navigators to maximize the effectiveness and reach of their programs. By identifying and focusing on the needs of consumers upfront, Exchanges are better […]
We’ve posted several blogs over the past year about how navigators will play a critical role in helping consumers connect to expanded and more affordable health coverage options. In July, we launched a new series of briefs about navigators, the first of which, “Countdown to 2014: Designing Navigator Programs to Meet the Needs of Consumers,” […]
