Enrollment Assistance

Tech Tuesday – Technology Takes Over to Verify Medicaid Eligibility Electronically

With new high-performing IT systems, states will be able to use cost-effective, trusted and secure electronic data sources to verify eligibility including income, citizenship, immigration status, and other criteria. States have some discretion in how they verify eligibility (i.e. what data sources they use) but they cannot require individuals to provide documentation or more information […]

How Many Calls Does it Take to Sign Up for CHIP in Pennsylvania?

Eighty-six phone calls!  That’s how many calls it took new parents Ari Friedman and Tara Mendola of Philadelphia, Pennsylvania to finally obtain Children’s Health Insurance Program (CHIP) coverage for their son.  (And we all know new parents have nothing better to do than sit on hold!) Ari and Tara are both graduate students who were […]

Proposed Navigator Standards Comments Due Today

Last call for comments on the HHS proposed navigator standards released last month. Comments are due by 5:00pm ET today, May 6th. The rules outline the conflict of interest and training standards that will apply to federally-funded navigators in 34 states and in-person assisters in states with state-based or consumer partnership exchanges. In addition to […]

HHS’s New Model Application – A Major Step Forward

By Jocelyn Guyer HHS released a new version of its model applications for health care coverage this morning.  The new models represent a major step forward – they are much shorter, crisper and easier to fill out than the draft versions that were released in January of this year. The new model applications also are […]