Enrollment Assistance

If You Build It Will They Come? Outreach Lessons from CHIP

Editor’s Note:  This blog post originally appeared on the State Refor(um) By Carla Plaza, National Academy for State Health Policy (NASHP) If you build it will they come? If history repeats itself, they will, but not without intentional, focused efforts to reach, assist and enroll individuals and families into health care coverage. Prior to the […]

Eligibility and Enrollment Systems: An Advocate’s IT Toolkit

Efforts to improve public coverage programs have long been stymied by the prevalence of outdated IT systems that are the source of numerous consumer issues from confusing and conflicting notices to lost eligibility records to inadequate data to measure program performance. Meanwhile the state of technology and web-based services has advanced significantly, leaving many Medicaid […]

Eligibility and Enrollment Systems: An Advocate’s IT Toolkit

Efforts to improve public coverage programs have long been stymied by the prevalence of outdated IT systems that are the source of numerous consumer issues from confusing and conflicting notices to lost eligibility records to inadequate data to measure program performance. Meanwhile the state of technology and web-based services has advanced significantly, leaving many Medicaid […]

In-Person Assistors May Look a Lot Like Navigators

Quietly embedded in the June 29, 2012 update of the exchange establishment grant funding opportunity announcement (FOA) was a new category of consumer assistance – in person assistance (IPA). While federal officials haven’t been completely mum about this announcement, we have yet to see anything in writing (beyond what’s in the FOA and exchange blueprint) […]

Medicaid Expansion: Out of the Woodwork or Onto the Welcome Mat

By Lynn Blewett, SHADAC Director (Editor’s Note:  This blog originally appeared on the SHADAC blog.  ) The Woodwork Effect In health policy terms, the “woodwork effect” is a phenomenon that occurs when an expansion of public program eligibility takes place (whether through federal action or a state-level initiative), and individuals who were already eligible for […]