Unwinding Wednesday #21: FCC Gives Green Light for MCOs and Other State Medicaid Contractors to Use Text Messaging

The Centers for Medicare and Medicaid Services (CMS) has encouraged states to communicate with enrollees through non-mail means, and text messages and automated calls are an efficient and cost-effective way to contact consumers. But there were concerns about compliance with the Telephone Consumer Protection Act (TCPA), which was enacted to protect consumers from certain practices that […]