Unwinding Wednesday #21: FCC Gives Green Light for MCOs and Other State Medicaid Contractors to Use Text Messaging

The Centers for Medicare and Medicaid Services (CMS) has encouraged states to communicate with enrollees through non-mail means, and text messages and automated calls are an efficient and cost-effective way to contact consumers. But there were concerns about compliance with the Telephone Consumer Protection Act (TCPA), which was enacted to protect consumers from certain practices that […]

Unwinding Wednesday #19: What Can Application Processing Times Tell Us About State Readiness for the Unwinding?

      In the past, I’ve blogged a lot about the Medicaid and CHIP performance indicators that states have been required to report since 2014. Among those indicators, states must report the share of MAGI-based (i.e., non-disabled, non-elderly Medicaid groups) applications completed in five buckets: less than 24 hours (also known as real-time determination), […]