Unwinding Wednesday #6: Communications Toolkits Offer a Variety of Messages and Materials to Help Mitigate Coverage Losses

This week on Unwinding Wednesday, we are digging into the communications materials and toolkits found on our 50-state Unwinding Tracker – arguably one of the most critical elements of the tracker for ensuring individuals with Medicaid coverage are adequately prepared for the unwinding. The development of comprehensive communications materials by state Medicaid agencies is vital […]

Unwinding Wednesday #5: Application Processing Times Provide Insight into State Capacity to Manage the Medicaid Workload

In last month’s Unwinding Webinar Part 9, we covered the performance indicator and supplemental unwinding data that will be helpful in monitoring the impact of unwinding the Medicaid continuous coverage protection at the end of the public health emergency (PHE). I often talk about call center statistics being the canary in the coal mine. But […]

Unwinding Wednesday #4: PHE Unwinding Related FAQs

Frequently Asked Questions or FAQs are a popular way to provide information based on the types of questions people most frequently ask. But like all types of communications, how well FAQs convey information depends on the audience and how easy the content is to understand. In our 50-State Unwinding Tracker, we have found 28 states […]

Unwinding Wednesday #2: Alert to Update Contact Information Most Common Unwinding Information Found on State Medicaid Websites

Last week, we launched our new 50-State Unwinding Tracker, which reflects whether states have posted key information or documents for preparation of the end of the public health emergency and the lifting of the Medicaid continuous coverage protection. In the coming weeks, we plan to lift up additional information that can be gleaned from the […]