By Justin Giovanelli, Georgetown University’s Center on Health Insurance Reforms

To help consumers enroll in the recently opened health insurance marketplaces, the Affordable Care Act created outreach and consumer assistance positions such as “navigators,” in-person assisters, and certified application counselors. Though they are subject to uniform federal standards, in practice, these programs range widely from state to state.  The adoption of laws and regulations in many states make it difficult for navigators to perform their jobs.  In a Commonwealth Fund Blog post, my colleagues Kevin Lucia and Sarah Dash join me in examining these new restrictions. Read more here.